Hassle-Free Returns and Exchanges

Phone: 1.877.677.4327    |    Email: service@nrsweb.com

Our commitment to your satisfaction begins the moment you place your NRS order, and it doesn’t end until you retire your gear from old age and overuse. More than anything else, we want you to be happy with the products you buy from us, so we guarantee all NRS items for their useful life. If at any time you’re not satisfied with the performance of an NRS product, please return it to us for assessment.

Special Considerations

• If the NRS order you received was incorrect, call or email us and we’ll send you the right gear right away.
• If your purchase was damaged in shipping, let us know and we’ll replace it immediately. Please save the original item and its packaging.
• Contact NRS before returning oversized or flammable items. These items require special handling.
• International customers: We will be happy to help you with your return. Please call 001-208-882-6704 or email us at intl@nrsweb.com. Sorry, prepaid shipping labels are not available for international returns.
• Packages can be sent to:
  
  NRS
  Attn: Returns
  2009 S Main St.
  Moscow, ID 83843

Returning or Exchanging Your NRS Purchase

1. Complete the form on the back of your invoice. If you’re missing the original paperwork, don’t worry – just download this Returns Form instead.
2. Package your return along with the paperwork. Please remember to remove or mark out any old shipping labels on the box.
3. Use our FREE NRS Hassle-Free Return Label to send us your package via the US Postal Service. Or, hand address your package and use the carrier of your choice.
4. Go boating.
5. We’ll let you know when your package arrives. Thanks!